We keep a vast inventory of selections in stock at our location. We keep all
of the most popular clocks in stock for quick shipping.
An order placed for a selection in stock usually leaves the
next day by
UPS . Selections on in stock items are usually received within 5 business
days on the East Coast, 6 days in Middle America or 8 days on the West
If for any reason your clock cannot be shipped within the
time listed above, you will be notified within 24 hours.
We offer a very special selection of clocks from Germany
and if we have sold out in the US, we may have to wait for a shipment from
Germany. This may take up to 4 weeks. Should this occur, we will notify you
within 24 hours
No charges are ever made to any account until your
selection has shipped or has been delivered.
If you need a selection more quickly, call us Toll Free at
1-866-402-8714 and we can make arrangements and get a quote to ship it next
day or any method you choose.
Our online store is open 24 hours a day with "true secure" online
Our Toll Free order information line, 1-866-402-8714
is open from 10 am - 6pm EST Monday through Friday, but we are
usually working much later into the evening and on weekends, so give us a
Should your selection not be what you expected or meet your
needs, please call us within 3 days of receipt and we may offer a return
authorization where you may ship the selection back to us. We charge no
restocking fees. We only ask that the customer be responsible for the
cost of shipping at the actual costs it took to ship it to you. Please do
not send any products back to the factory. An authorization number must be
issued in order for us to accept a return. Give us a call as this only takes
a few minutes. We ask that the products are in "as received" condition and
all of the original warranty cards, manuals and original packing be
included. All returns must be shipped "insured" for the purchase price of