An order placed for a selection in stock usually leaves the next day by UPS . Selections on in stock items are usually received within 5 business days on the East Coast, 6 days in Middle America or 8 days on the West Coast.

If for any reason your clock cannot be shipped within the time listed above, you will be notified within 24 hours.

We offer a very special selection of clocks from Germany and if we have sold out in the US, we may have to wait for a shipment from Germany. This may take up to 4 weeks. Should this occur, we will notify you within 24 hours

No charges are ever made to any account until your selection has shipped or has been delivered.

If you need a selection more quickly, call us Toll Free at 1-866-402-8714 and we can make arrangements and get a quote to ship it next day or any method you choose.

Store Hours
Our online store is open 24 hours a day with "true secure" online ordering. 
Our Toll Free order information line, 1-866-402-8714  is open from 10 am - 6pm EST Monday through Friday, but we are usually working much later into the evening and on weekends, so give us a call.

Return Policy
Should your selection not be what you expected or meet your needs, please call us within 3 days of receipt and we may offer a return authorization where you may ship the selection back to us. We charge no restocking fees. We only ask that the customer be responsible for the cost of shipping at the actual costs it took to ship it to you. Please do not send any products back to the factory. An authorization number must be issued in order for us to accept a return. Give us a call as this only takes a few minutes. We ask that the products are in "as received" condition and all of the original warranty cards, manuals and original packing be included. All returns must be shipped "insured" for the purchase price of the selection.